2019 Winners

Retailers’ Retailer of the Year 2019 was awarded to Jane Holbrook, the former CEO of Wagamama. When receiving the award Jane said "We worked really hard to embrace and actively support the teams, and to create a culture where everyone could be the very best they could be….from the guys on the pot wash through to the most senior leaders in the business. Our mantra for the past two years was love love love. Love and look after yourself, physically and mentally. Love your team - and they will love your customer. That helped us create the magic that is Wagamama".

Winners of the other 2019 award categories include:

Emerging Concept
Flight Club

Best Concept
Dishoom - For the second year in a row

Best Venue
Brigadiers, London (JKS Restaurants)

The Best Use of Technology
Flight Club

The Evolution Award
Caravan Restaurants

Best Company
Nando’s

Deal of the Year
Coca-Cola’s acquisition of Costa

Investor of the Year
TDR Capital, backer of Stonegate

Retailers’ Retailer of the Year
Jane Holbrook, the former CEO of Wagamama

Growth Company of the Year
Sticks’n’Sushi

Lifetime Achievement
Ian Payne, chairman of Stonegate Pubs

The Tim Bacon Rising Star Award
Nisha Katona, Mowgli Street Food

VIEW MORE WINNERS

Testimonials

"One of the best events on the calendar"

Glyn House Managing Director Caffè Nero

"The evening brings together the finest operators in the leisure and hospitality sector and is a true celebration of excellence”

Mark Derry Chief Executive Brasserie Bar Co

"It's the night in the annual calendar that you definitely get in the diary"

Simon Potts The Alchemist

‘It’s the highlight of the calendar, often referred to as the hospitality version of the Oscars

Alex Reilley chairman Loungers

Hugely validating… the cherry on the top to a great evening

Jess Campbell, head of brand, Dishoom head of brand Dishoom

We’re thrilled to be voted for by our peers, it really gives us the confidence that we’re doing the right thing

Karl Boyce, Director of Digital, McDonald’s director of digital McDonald’s

Amazing…it’s such a great award to win… most importantly, our teams are gonna love it, right’?

Laura Harper Hinton and Miles Kirby co-founders Caravan

Winning gives us the impetus to just go even bigger and better

Louise Hughes people director Moto

The recognition of industry peers is the most special part.

Neil McLeod co-owner Albert’s Schloss

This is where we meet our peers and legends of the industry. To be recognised in this room is pretty cool

Oisin Rogers, co-founder, The Devonshire co-founder The Devonshire

The highest accolade you can get

Ollie Raison, co-founder, F1 Arcade co-founder F1 Arcade

This is everything we’ve dreamed of

Sarah McDermott marketing director BrewDog Bars